Legal Agreement

Terms & Conditions of Service

Please read these Terms of Service carefully before creating an account or subscribing to Msgora CRM & ERP Suite.

📑 Last Updated: August 2026  |  ⚖️ Governing Law: Enterprise SaaS Master Services Agreement

1. Acceptance of Terms

By signing up, logging in, or purchasing a subscription plan on Msgora, you agree to be bound by these Terms & Conditions. If you are accepting on behalf of a company, you represent that you have authority to bind that entity.

2. 14-Day Free Trial & Paid Subscriptions

New business tenants receive a 14-Day Free Trial upon account registration. Upgrading to a paid subscription (Starter, Growth, or Scale) grants access for 30 days (Monthly) or 365 days (Yearly).

3. 3-Day Money-Back / Refund Policy

🛡️ Refund Eligibility: You may request a 100% full refund within 3 days (72 hours) of purchasing any subscription plan. Refund requests must be submitted in writing to support within 3 days of payment. No refunds will be issued for requests submitted after the 3-day window.

4. Expired Account & Data Purge Policy

Upon plan expiration, access to data downloads, CSV exports, and record modifications will be paused. If a workspace is not upgraded within the designated grace period (default 7 days), all workspace data will be permanently auto-purged from the database.

5. Acceptable Use & Account Termination

Users agree not to use Msgora for illegal activities, spamming, distribution of malicious scripts, or reverse engineering the SaaS application. Msgora reserves the right to suspend non-compliant accounts.

6. Limitation of Liability

Msgora shall not be liable for indirect, incidental, or consequential damages resulting from platform downtime or data purge following subscription non-renewal.