Our Terms & Conditions

Last Updated: October 2025
Website: https://msgora.com/

1. Acceptance of Terms

By accessing or using the Msgora website or services, you agree to be bound by these Terms and Conditions and all applicable laws. If you do not agree, please discontinue use of our Services.

2. Eligibility

Users must be at least 18 years old or have parental consent to use Msgora. Business users represent that they have the authority to bind their organization to these Terms.

3. Services Overview

Msgora provides live chat, messaging, and communication software solutions for individuals and businesses. Service availability may vary depending on plan type, region, and technical maintenance schedules.

4. Account Responsibilities

• You must maintain accurate and up-to-date account information.

• You are responsible for all activities occurring under your account credentials.

• Notify us immediately of unauthorized access or security breaches.

5. Payment Terms

All paid subscriptions and service fees are processed securely through third-party payment gateways. Prices are listed in the applicable currency and are subject to change with prior notice.

Users are responsible for any applicable taxes or transfer fees associated with their payments.

6. Refund Policy

Refunds are handled in accordance with our Refund & Payment Policy:

• Approved refunds are processed within 7 business day.

• A nominal processing fee may be deducted to cover actual transaction charges applied by payment gateways (domestic or international).

• Refunds are credited back to the original payment source only.

This ensures transparency and fairness for both users and our processing partners.

7. Intellectual Property Rights

All intellectual property rights related to Msgora, including software, design, logos, and content, remain the exclusive property of Msgora. Users are granted a limited, non-transferable license for personal or business use consistent with these Terms.

Unauthorized reproduction, modification, or distribution is strictly prohibited.

8. Limitation of Liability

To the fullest extent permitted by law, Msgora shall not be liable for any indirect, incidental, or consequential damages, including data loss, business interruption, or loss of profits, arising from your use or inability to use the Services.

9. Termination of Service

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activities, or misuse our platform. Upon termination, all rights granted under these Terms will immediately cease.

10. Third-Party Links

Our website may include links to third-party websites for convenience. Msgora does not endorse, control, or assume responsibility for the content or privacy practices of any linked sites.

11. Indemnification

You agree to indemnify and hold Msgora, its affiliates, and employees harmless from any claims, damages, or expenses arising from your use of the Services or violation of these Terms.

12. Changes to Terms

Msgora may revise these Terms & Conditions at any time. Updates will be posted on our website, and continued use constitutes acceptance of any modifications.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall fall under the exclusive jurisdiction of the courts located in Mumbai, India.

14. Contact Information

For support, billing, or legal inquiries, contact us at:
📧 info@msgora.com
🌐 https://msgora.com/